Every business’s marketing team needs to work not only to attract new customers but also to keep old ones. This is why it’s also important to improve customer retention with social media. Customer retention is a business’s ability to keep regular customers for a period of time. It can be a week, a month, six […]
Tag: customer retention
How to Build Customer Loyalty for your Ecommerce
“Build customer loyalty” has become a quite common suggestion for e-commerce businesses, regardless of their specifics. The current economic situation and the pandemic’s consequences have impacted consumer attitudes towards brands. As a result, they have become more careful about the purchased goods and services. And companies that have timely aligned themselves and prioritized to build […]
The KPIs for customer retention
According to recent research, 20% of your current customers can bring you 80% of your profits in the future. But for you, it’s better to try to keep your audience. In addition, after the pandemic period, most companies try in every possible way to reduce the cost of attracting new customers. And it also pushes […]